Privacy policy

This English translation is provided for convenience. If there is any difference between it and the Hebrew version, the Hebrew version applies.

RelliBaby – Privacy and data protection policy

Last updated: July 2026

This document describes how RelliBaby, by Amaze Bareli Ventures Ltd ("the Site", "we", "our"), collects, uses and discloses personal information when you visit or use our services, make a purchase through rellibaby.com, or contact us about the Site (together: "the Services").

"You" and "your" refer to any user of the Services – customers, visitors or any other person whose details were collected in accordance with this policy. By using the Services, you accept this privacy policy. If you do not agree, please do not use the Site.

Changes to this privacy policy

We may update this privacy policy from time to time in line with legal, technological or operational changes. We will update the revision date and publish the current version on the Site.

How we collect and use personal information

Where the information comes from:

  • Directly from you, when you place an order or contact us.
  • Automatically (through cookies and pixels while you browse the Site).
  • From third parties (such as the Shopify platform, payment processors and delivery providers).

Main uses:

  • Processing orders, payments, deliveries and returns.
  • Managing your account on the Site.
  • Providing support and customer service.
  • Marketing, advertising and personalization.
  • Detecting and preventing fraud.
  • Meeting legal and regulatory requirements.

Types of information we collect

Information you provide:

  • Contact details (name, shipping address, phone, email).
  • Order and payment details (we do not store full credit card details).
  • Account details (username and password).
  • Correspondence with our customer service.

Information collected automatically:

  • IP address, device type, browser and network connection information.
  • Interactions on the Site (pages viewed, clicks, products in the cart).
  • Data collected by cookies and third-party pixels.

Information from third parties:

  • Payment processors and providers, to approve transactions.
  • Analytics systems and marketing networks.

Marketing and advertising (anti-spam law)

Subject to your explicit consent at sign-up or purchase, we may send you marketing material, sales and updates by email or SMS. These messages are sent in accordance with the Communications (Telecommunications and Broadcasts) Law (Amendment No. 40), 5768-2008 (the "anti-spam law"). You can unsubscribe from our mailing lists at any time by clicking the "unsubscribe" link at the bottom of every message, or by contacting our customer service directly.

Cookies

The Site uses cookies to remember preferences, collect usage data and run technical and marketing features. You can block cookies in your browser settings, but this may affect how the Site works (for example, keeping products in your shopping cart). For more information on how Shopify uses cookies: https://www.shopify.com/legal/cookies

Sharing personal information

We do not sell your personal information. In certain circumstances, we share information with:

  • External providers that provide services to us (payment processors, shipping companies, cloud storage).
  • Marketing partners (such as social media advertising platforms).
  • Legal or law-enforcement bodies, where required by court order or law.
  • In the event of a structural change, merger or transfer of business ownership.

External websites and links

The Site may contain links to other websites or services. We have no control over their privacy policies, so we recommend reading the terms on those sites separately before providing any information.

Information about minors

Our Services are not intended for collecting information from minors, and we do not knowingly collect personal information from children. If you are a parent or guardian and become aware that such information has been provided to us, please contact us so that we can delete it immediately.

Security and data retention

We take accepted technological and organizational measures to protect your information. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security. How long we keep information depends on our operational, business and legal needs (for example, keeping invoices for tax purposes).

Your rights

Under the Privacy Protection Law, 5741-1981, you are entitled to:

  • Review the personal information we hold about you.
  • Ask to correct information that is wrong or out of date.
  • Ask to delete the information (subject to the legal limits that apply to us).
  • Withdraw your consent to future use of the information (such as unsubscribing from mailings).

To protect your privacy, we may ask to verify your identity before handling a request.

Contact

For any question, request or complaint about privacy, you can contact us:
Email: hello@rellibaby.com | Amaze Bareli Ventures Ltd